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OBJECT These Terms of Use regulate the use of 3dminis.net (hereinafter, the Website). This Website is owned by the company 3D Minis.

CORRECT USE OF THE WEBSITE The Customer is obliged to use the Website diligently, correctly, and lawfully, committing to not perform actions contrary to the law, morals, good customs, or public order.

PRODUCT AVAILABILITY 3D Minis will do its utmost to satisfy its customers’ demand for products. In the event that a product is not available, the customer will be informed immediately to proceed with the refund of the amounts paid in the purchase or to agree on a new delivery period, as necessary. The time it takes for the refund to reflect in the customer’s bank account will depend on the banking entity and the specific conditions of each one, ensuring that the refund will be made using the same payment method.

PAYMENT METHODS All payment methods are verified and completely secure, complying with all security requirements.

  • Credit Card Payment: We accept payment with the country’s major bank cards, such as Visa and Mastercard, as well as all cards affiliated with these networks. The purchase price will be charged to the customer’s bank account within a maximum period of 24 hours from the order being placed.
  • PayPal Payment: We accept payment via PayPal, an entity that offers all security and transparency guarantees. It is easy and fast, and allows payment using bank cards linked to the PayPal account.
  • Bizum Payment: We also accept payment by Bizum. To use this service, the customer must have it activated with their bank and linked to their mobile phone number. Additionally, it is necessary to know the signature key used to authorize operations.

DELIVERY The customer will receive a confirmation email when their product has been shipped. Shipping costs are specified at the time of purchase and vary depending on the destination and selected delivery speed.

At 3D Minis, we prioritize quality over speed. Therefore, we establish an order preparation period of 2 to 3 weeks. We print, clean, and thoroughly inspect each miniature to ensure an exclusive level of quality.

The carrier’s delivery time also varies depending on the destination.

Shipping Costs
National €1-€10 €11-€49 >€50
Correos Paq €4.99 €3.99 €0.00 2-3 Days
Europe €1-€10 €11-€59 >€60
Correos Ligth €8.99 €6.99 €0.00 3-5 Days
DHL/UPS €19.99 €19.99 €19.99 2-3 Days
Rest of the World €1-€49 €50-€149 >€150
Post Office €14.90 €12.90 NO 1-2 Weeks
DHL/UPS €26.99 €23.99 €13.99 5-7 Days

RIGHT OF WITHDRAWAL

You have the right to withdraw from this contract within a period of 15 calendar days without giving any reason. The withdrawal period will expire after 15 calendar days from the day you, or a third party indicated by you other than the carrier, acquire physical possession of the goods. To exercise the right of withdrawal, you must notify your decision to withdraw from the contract through an unequivocal statement sent to info@3dminis.net (for example, a letter sent by postal mail, fax, or email).

You can use the following model withdrawal form, although its use is not mandatory. You also have the option to complete and electronically submit the withdrawal form or any other unequivocal statement through our website at info@3dminis.net. If you use this option, we will immediately confirm receipt of such withdrawal on a durable medium (for example, by email).

Model Withdrawal Form

Attention:

3D Minis

Calle Real de Belicena, nº 56

EMAIL

Herewith, I/we (*) hereby give notice that I/we (*) withdraw from my/our (*) contract of sale of the following goods (*)/for the provision of the following service (*), ordered on (*)/received on (*), (Consumer’s Name), (Consumer’s Address).

Date and Signature of Consumer

(*) Delete as appropriate

(Only if this form is notified on paper)

To meet the withdrawal deadline, it is sufficient for you to send your communication concerning your exercise of the right of withdrawal before the withdrawal period has expired.

Consequences of Withdrawal

If you withdraw from this contract, we shall reimburse to you all payments received from you, including the costs of delivery (with the exception of the supplementary costs resulting from your choice of a type of delivery other than the least expensive type of standard delivery offered by us) without undue delay and in any event not later than 14 days from the day on which we are informed about your decision to withdraw from this contract. We will carry out such reimbursement using the same means of payment as you used for the initial transaction, unless you have expressly agreed otherwise; in any event, you will not incur any fees as a result of such reimbursement. We may withhold reimbursement until we have received the goods back or you have supplied evidence of having sent back the goods, whichever is the earliest.

You shall send back the goods or hand them over to us, without undue delay and in any event not later than 14 days from the day on which you communicate your withdrawal from this contract to us. The deadline is met if you send back the goods before the period of 14 days has expired. You will have to bear the direct cost of returning the goods.

You are only liable for any diminished value of the goods resulting from the handling other than what is necessary to establish the nature, characteristics, and functioning of the goods.

WARRANTY

Warranties and after-sales services will be governed by Royal Legislative Decree 1/2007 of November 16, which approves the General Law for the Defense of Consumers and Users.

If the product is defective, 3D Minis will proceed with repair, replacement, price reduction, or contract termination, as appropriate. These procedures will be free of charge for the consumer and user.

PROPERTY RIGHTS

All the contents of the Website, such as texts, graphics, photographs, logos, icons, images, as well as the graphic design, source code, and software, are the exclusive property of 3D Minis or third parties, and 3D Minis legitimately holds the corresponding rights. These contents are protected by national and international legislation.

It is strictly prohibited to use all elements of industrial and intellectual property for commercial purposes, as well as their distribution, modification, alteration, or decompilation.